State Farm® Insurance Agent Amy Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Triangle Lawn Care
April 30, 2025
5
out of
5
rating by Triangle Lawn Care
"Noah was extremely professional knowledgeable in the industry. It had my best interest at heart 10 out of 10 would recommend."
Nancy Mayer
April 21, 2025
5
out of
5
rating by Nancy Mayer
"Kaitlyn S is absolutely wonderful! She has helped me with my current policy and a new policy I had set up. She is always quick to respond to any questions that I may have, whether it's over text, phone or email. I feel that my policies are in good hands and couldn't ask for better service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
James Lee
April 4, 2025
5
out of
5
rating by James Lee
"Brianna is very thorough, personable and professional! I really enjoyed working with her. I would give her a promotion.."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! PS. I'll consider your advice in her next employee review!"
Jamee K
March 29, 2025
5
out of
5
rating by Jamee K
"Kaitlyn S was extremely helpful when I was dealing with my insurance after my car was total lossed. I am someone who prefers text communication and her responses were always clear, thorough and quick! She even made sure to check in with me a few times which honestly helped me stay on track."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Dustin Anderson
March 25, 2025
4
out of
5
rating by Dustin Anderson
"My cousin goes through them for insurance. Good rates and it takes the least amount of time out of your day to get paperwork done."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
Ronald Gross
March 24, 2025
5
out of
5
rating by Ronald Gross
"Recently reviewed all my home and auto coverage with Bri Wagner in Apex office. Bri was totally professional, explaining each policy while recommending changes to improve my coverage and saving on some premiums. She answered all my questions, was a pleasure to work with and I would highly recommend her services."
We responded:
"Ronald, Thank you for your wonderful review! We are delighted to hear about your positive experience with Bri Wagner in our Apex office. At Amy Williams State Farm we believe that regular reviews of your home and auto coverage are essential to ensure that your policies meet your current needs and helps control your insurance costs. Bri’s professionalism and dedication to her clients truly set her apart. She is deeply invested in understanding your unique situation and is always ready to recommend changes that not only enhance your coverage but also help save you money on premiums. We believe building a personal relationship with your agent is vital, and we’re glad to know that Bri made your experience enjoyable and informative. Your recommendation means a lot to us, and we encourage you to reach out for your annual policy review to keep everything up to date. Thank you again for your kind words. We look forward to serving you in the future! Best regards, Amy Williams, State Farm Agent, Apex, NC"
Jennifer Basco
March 15, 2025
5
out of
5
rating by Jennifer Basco
"I got excellent support and swift response from Brianna. It was easy working with her."
We responded:
"Thank you for taking the time to share your thoughts! Our Life Specialist Bri is exceptional and always goes above and beyond. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
James Sofia
March 12, 2025
5
out of
5
rating by James Sofia
"11/10 would recommend these folks. Amy who is wonderful; but Michelle Strack; who has gone above and beyond for me multiple times ever since I moved here from Oregon. In a world of the rat race commission chasing individuals, I feel so comfortable dealing with my, now friend Michelle. She is a breath of fresh air."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Michele does an amazing job. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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March 11, 2025
5
out of
5
rating by dorothy easton didn't y th ÿhklhhfgd:
"Great customer service at Amy Williams office. Always helpful to their clients."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Laura
February 22, 2025
5
out of
5
rating by Laura
"We recently changed over all of our insurance policies to State Farm. We worked with Brianna Wagner, and she was absolutely amazing! Her customer service skills are superb, she was very thorough, and made sure that we were able to get the best coverage for an excellent price. We are very happy to be saving money, and I enjoyed working with Bri so much, that I was simply tempted to ask her to be my new friend!! Wonderful experience all the way around!! Thanks again, Bri!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Kyle Strickland
January 23, 2025
5
out of
5
rating by Kyle Strickland
"Amy has been great to work with for years!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jonathan Massari
December 23, 2024
5
out of
5
rating by Jonathan Massari
"Amy was very helpful with a customer of mine moving from PA to NC. She was able to contact them, review coverage options and put coverage in place ahead of their deadline. From one agent to another, THANK YOU for taking care of our mutual customer. Best wishes for a joyous Holiday from the team @ Jon Massari Insurance Agencies."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
John Whitaker
September 25, 2024
5
out of
5
rating by John Whitaker
"Amy has been a great agent. She has surrounded herself with a great team. I want to give a shoutout to Brianna who personally made sure I got quick help and resolution to a recent issue. Thank you. You were the relief in a stressful situation."
We responded:
"John, wow what a great compliment. Really appreciate you taking the time to provide this feedback!"
Tammy Jones
September 19, 2024
5
out of
5
rating by Tammy Jones
"I could not be more impressed with the service and quick responses that I received from Bri! I reached out asking her to check my existing policy to see if there were any savings I could take advantage of. She reached back out to me the same day with the information I had requested, and a potential savings of $400 a year! Amazing customer service."
We responded:
"Tammy thank you so much for the feedback. Bri does a wonderful job and I know she will be really grateful for the compliment."
Chris InNC
September 10, 2024
5
out of
5
rating by Chris InNC
"I've been with Amy Williams for over a decade. Always professional and friendly service - just a phone call away. Not the easiest thing to find today. Today, I had a few policy questions on multiple lines, and as usual, fast, friendly service. A special shout out to Brianna for working through some scenarios that best fit me - You can't go wrong with the Amy Williams Group."
We responded:
"Chris, what a fantastic review. I know Bri appreciates the compliment and I absolutely am thankful for your loyalty and kind words. Amy"
Cindy Bruhn
August 31, 2024
5
out of
5
rating by Cindy Bruhn
"So grateful to have had the opportunity to Bri as my insurance agent! I needed a full work up! Quotes for renters, help with auto adjustments, life insurance and she was so attentive and helpful with all of it! Did all she could to help and still is! Thank you!!"
We responded:
"Thank you so much for the shoutout for Bri. We enjoy working with her and get so many compliments. I appreciate you taking the time out of your busy schedule to share. We truly are so thankful to have you as a customer."
Joe Ros Burns
August 28, 2024
5
out of
5
rating by Joe Ros Burns
"We talked with Bri today. She was extremely friendly, informative, and quick to help us with our needs. She's a Rock Star!"
We responded:
"Cannot thank you enough for your note. I have always thoroughly enjoyed working with you and your opinion means more than most given your tenure with us. I am so incredibly happy that Bri made such a positive impact."
Kathy Tobin
June 25, 2024
5
out of
5
rating by Kathy Tobin
"Kaitlyn Spurlin worked with us to add a golf cart to our current policy. She was the best insurance agent I have worked with in a very long time. She answered my emails and calls in better than a timely matter. Knew our policy well to be able to answer all my crazy questions. Took all the time needed to explain everything so we understood. My husband and I were very pleased with Kaitlyn’s professional work and friendly help and want you to know. Thank you and God bless +"
We responded:
"Kathy I cannot thank you enough for taking time to share your experience. Having Kaitlyn on our team has been a blessing. She definitely goes above and beyond and truly loves our customers. Thank you so much!"
Corbin Jones
March 27, 2024
5
out of
5
rating by Corbin Jones
"I was able to cold call and get insurance for an older car by the end of it. Very helpful and informative whenever I had questions during the process, and I look forward to continue working with them!"
We responded:
"Corbin thank you so much for reaching out and for choosing to be a part of our family. We are so happy to have you!"
bree
March 14, 2024
5
out of
5
rating by bree
"Had amazing help from amy communicating through Gmail and over the phone with other staff. I had so many complications with other insurance companies and people while she made it so simple and answered all the questions I had with no problem at all. Overall Great experience!!"
We responded:
"Thank you so much Bree, we truly appreciate you!"
Amanda Breakey
March 13, 2024
5
out of
5
rating by Amanda Breakey
"Michele from Amy's office is an absolute pleasure to work with. She get's back to you very quickly! Thank you for your help!"
We responded:
"Amanda, what a wonderful compliment on our very valued colleague Michele. She is an incredible asset and always goes above and beyond. I will make sure she sees your feedback and thank you so much for taking the time. We love doing business with you and are grateful to have you as part of our family."
Martha Crowley
March 8, 2024
5
out of
5
rating by Martha Crowley
"Great service and great staff - someone always seems to be there and happy to answer questions quickly and get things done."
We responded:
"Martha, I can't thank you enough for your kind words. Helping customers with their auto, home and life insurance are truly a joy to be a part of."
Terry Spaeth
March 6, 2024
5
out of
5
rating by Terry Spaeth
"Excellent and prompt service."
We responded:
"Terry it is an absolute honor working with you. Thank you for your kind words. "
Andrew Janusz
February 21, 2024
5
out of
5
rating by Andrew Janusz
"I am always very satisfied. Michele Strack is the BEST!!"
We responded:
"Mr. Janusz, thank you so much for the compliment. I'm incredibly proud of my team and especially thankful for customers like you. Amy Williams State Farm in Apex, NC."
F. R. (Effective Problem Solving)
February 20, 2024
4
out of
5
rating by F. R. (Effective Problem Solving)
"Great service and staff. Highly recommend for a complete insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and staff. We strive to provide comprehensive insurance solutions and it's wonderful to know that we have met your needs. We truly appreciate your recommendation and look forward to assisting you with any future insurance requirements."